SYSTEM CARTOGRAPHY

One product.
Clear boundaries.

SupportRunner separates the public brand, operator control plane, and machine API so every surface has one job and one trust boundary.

OWNED SURFACE MAP

A hostname is a contract.

Every public surface now lives under SupportRunner-owned DNS. Marketing, product, API, docs, status, and trust have explicit audiences and disclosure boundaries.

Livesupportrunner.ai

Public product and conversion

Liveapp.supportrunner.ai

Durable evaluation control plane

Liveapi.supportrunner.ai/v1

Versioned machine boundary

Livedocs.supportrunner.ai

Architecture, API contract, and future SDK guides

Livestatus.supportrunner.ai

Public-safe service availability

Livetrust.supportrunner.ai

Security controls and data-boundary evidence

TRAFFIC OWNERSHIP

Route by actor, not by feature.

Humans and machines enter through stable, explicit boundaries with only the authority each surface needs.

01Customersupportrunner.ai

Understand the product and request a working session.

02Operatorapp.supportrunner.ai

Create a sandbox, model requests, and inspect durable runs.

03Integrationapi.supportrunner.ai/v1

Discover the versioned machine contract and edge health.

04Developerdocs.supportrunner.ai

Read the URL map and download the OpenAPI contract.

05Reliabilitystatus.supportrunner.ai

Check a sanitized view of public production availability.

06Securitytrust.supportrunner.ai

Review enforced controls, product boundaries, and unclaimed certifications.

API V1

Small, explicit, and versioned.

The public contract exposes discovery, topology, and health. Business resources remain inside authenticated product boundaries until their external authorization model is ready.

  • Versioned URL: /v1
  • Stable JSON errors and request IDs
  • No browser-wide CORS policy
  • Public topology exposes no private infrastructure
GET/v1/health
curl https://api.supportrunner.ai/v1/health

{
  "service": "support-runner-api",
  "status": "ok",
  "version": "v1"
}
BUILD ON A CLEAR MAP

Connect one real resolution flow.

Request a working session